As world and businesses getting digital so is communication. The most used and preferred online tool which individuals, businesses and organizations are using is Email. It’s not only the preferred communicating mode for internal communication within the organization, also external communication with suppliers, vendors, customer’s business partners. Therefore no one can risk of writing something which will not bring desire results or misunderstood by the others.
Professionals need to know more than good vocabulary and grammar, such as
- Tone
- Courtesy
- Precise
- Subject line
- Salutation
- Closing of email
- Clearly define what actions need to be done next
- If the subject or topic of email is not new and been in communication so try to reply or write in same email thread to make things easier to understand and relate
- Don’t use non professional words
- Never become personal
- Be respectful
- Understanding of organizational culture is equally important that how your colleagues , and co workers do effective email communication
If there are more than one sub topics within same email make small paragraphs or highlight with different color so it will be easier for the person who will be reading your email and when you are referring to some point in your email later as well.